Frequently asked questions
How do you clean the carpets or upholstery?
We first pretreat the carpet or upholstery by spraying a specialized soap down, then thoroughly steam clean.
How long does it generally take to dry?
Generally about 6-8 hours, but it depends on factors such as the thickness of the material and humidity of the room. It is uncommon for anything to be wet the next day. Once we see what we’re cleaning we can generally give an accurate estimate of how long yours will take specifically.
Can I walk on the carpets while they are wet?
The less foot traffic the better. If it is not possible to stay off the carpets, make sure to wear clean rubber soled shoes. Do not walk on damp carpets with bare feet.
Should I move furniture before the crew arrives?
We will happily move light furniture from side to side within the room to clean underneath. If there are items such as couches or TVs that you would like moved, please do so before we arrive, but it is not required.
Do you clean underneath beds or couches?
We can usually get our equipment about a foot or two under a bed. Please note that we do not move heavy items such as beds or couches. We also do not move delicate items such as TVs.
When can I put furniture back onto the carpet?
To avoid rust spots or stains, please wait at least 24 hours before putting any furniture back onto the carpet. Do not remove any furniture tabs that we may have placed under furniture until the carpet is completely dry.
What forms of payment do you accept?
We accept cash, checks (made payable to AAA Sani-Clean), and credit cards.
What city do you operate out of and how far do you travel?
We operate out of Salem, MA. We go to most cities in the area. Feel free to contact us for more information.
Do you speak any languages other than English?
Currently our team only speaks English, however we are happy to translate texts/in person communications as much as we can!
We know you probably have many questions. If your question is not answered here, feel free to contact us and we would be happy to help you.
- Call or Text: 978-745-6633
- info@aaasaniclean.com